IT outsourcing

IT-аутсорсинг

IT outsourcing is the transfer by the customer of current IT support functions to an external IT company, and the contractor guarantees the performance of these functions in accordance with the approved level of service.

Services of “IT Group Tajikistan” company in the field of IT infrastructure technical support outsourcing and support of business applications ensure achievement of uninterrupted operation of enterprise information systems, minimization of risks of failures in their operation, optimize costs for development and operation of IT infrastructure.

Each customer’s technical support and IT outsourcing needs are unique. Whether it is necessary to ensure maintenance of only one component of the customer information system or continuous operation of the entire IT infrastructure of the customer, IT Group Tajikistan will provide services with high quality, fixed in the contract. As a result, the customer receives:

  • focus on business-critical tasks;
  • reduce your own IT infrastructure management effort;
  • reduction of risks during operation of information systems;
  • optimize the expenses of maintaining your own IT service;
  • the possibility of forecasting operating and financial costs;
  • ensure IT is flexible and responsive to changing business requirements;
  • high quality service guarantee from IT Group Tajikistan.

IT Ggoup Tajikistan offers the following IT outsourcing services:

Basic Services:

  • System and technical support of workstation hardware and software;
  • Consulting support for users;
  • Technical support for server and network equipment;
  • Comprehensive IT support and support;
  • Administration of enterprise services;
  • Service support and repair of equipment;
  • Technical support of office printing, with the possibility of switching to payment for each printed page;
  • IT audit and consulting.

 

Additional Services:

  • Installation and commissioning of IT equipment;
  • Outsourcing of personnel;
  • IT Move Organization.

 

Benefits of IT Group Tajikistan IT outsourcing services:

  • Reduce IT staff costs;
  • Improve service quality and minimize downtime;
  • Predictability of IT spending;
  • High level of responsibility and guarantees to the customer;
  • Single entry point for all IT maintenance tasks;
  • Transparent reporting system.